Frequently AskedQuestions
Find answers to common questions about VK Clean's professional cleaning services, pricing, and policies.
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VK Clean offers a comprehensive range of cleaning services including commercial cleaning, office cleaning, end of lease cleaning, medical centre cleaning, gym cleaning, and strata cleaning. We also provide specialized services and emergency cleaning when needed.
Yes, we bring all necessary cleaning supplies and professional-grade equipment to every job. We use eco-friendly products whenever possible and can accommodate specific product requests if needed.
We provide cleaning services throughout Sydney and surrounding areas including Sydney CBD, North Sydney, Eastern Suburbs, Inner West, Northern Beaches, and Western Sydney. Contact us to confirm service availability in your specific location.
Yes, we provide 24/7 emergency cleaning services for urgent situations such as water damage cleanup, accident cleanup, and other emergency cleaning needs. Call our emergency line for immediate assistance.
You can get a free quote by filling out our contact form, calling us directly at +61 XXX XXX XXX, or emailing us at info@vkclean.com.au. We typically respond to quote requests within 2 hours during business hours.
Yes, we offer competitive package deals for regular cleaning services and discounts for long-term contracts. Multi-service bookings and referral programs also qualify for special pricing. Contact us to discuss your specific needs.
We accept various payment methods including cash, bank transfer, credit cards (Visa, MasterCard, Amex), and PayPal. For regular services, we can set up automatic billing for your convenience.
We offer flexible scheduling options including daily, weekly, bi-weekly, monthly, or one-time cleaning services. We can customize a cleaning schedule that fits your specific needs and budget.
For regular cleaning services, we prefer 24-48 hours notice. However, we can often accommodate same-day requests subject to availability. Emergency cleaning services are available 24/7.
Yes, you can reschedule or cancel your appointment with at least 24 hours notice without any penalty. Last-minute cancellations may incur a small fee as outlined in our terms and conditions.
Yes, VK Clean is fully insured and bonded. We carry comprehensive public liability insurance and workers compensation insurance to protect both our clients and our team members.
We offer a 100% satisfaction guarantee on all our cleaning services. If you're not completely satisfied with our work, we'll return within 24 hours to address any concerns at no additional cost.
Absolutely. All VK Clean team members undergo thorough background checks, reference verification, and professional training before joining our team. Your security and peace of mind are our priorities.
Yes, we provide comprehensive COVID-19 sanitization and disinfection services using hospital-grade disinfectants and following all health department guidelines to ensure your premises are safe and clean.
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+61 XXX XXX XXX
Email Us
info@vkclean.com.au
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Our Services
- Commercial & Office Cleaning
- End of Lease Cleaning
- Medical Centre Cleaning
- Emergency Services
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